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Apr 08, 2019 Article
Instagram and the science museum: a missed opportunity for public engagement

by Paige Brown Jarreau, Nicole Smith Dahmen and Ember Jones

Science museums are missing an opportunity to promote informal education, scientific literacy, public engagement and public visibility of scientists outside of museum walls via Instagram. With an analysis of 1,073 Instagram posts, we show that museums are using Instagram as a promotional broadcasting tool, with a focus on end results of collections and curation work over communication of museum-led discovery and science as a process. We suggest that science museums create more Instagram posts that offer educational information and visibility of exhibit creation and museum researchers' work behind the scenes.

Volume 18 • Issue 02 • 2019

Mar 04, 2019 Article
Witnessing glaciers melt: climate change and transmedia storytelling

by Anita Lam and Matthew Tegelberg

The Extreme Ice Survey (EIS) is an exemplary case for examining how to effectively communicate scientific knowledge about climate change to the general public. Using textual and semiotic analysis, this article analyzes how EIS uses photography to produce demonstrative evidence of glacial retreat which, in turn, anchors a transmedia narrative about climate change. As both scientific and visual evidence, photographs have forensic value because they work within a process and narrative of witnessing. Therefore, we argue that the combination of photographic evidence with transmedia storytelling offers an effective approach for future scientific and environmental communication.

Volume 18 • Issue 02 • 2019

Feb 25, 2019 Article
Societal problem solver or deficient discipline? The debate about social science in the online public sphere

by Brigitte Huber, Irmgard Wetzstein and Ingrid Aichberger

This study uses the online discourse surrounding an Austrian publicly-funded study about “Islamic kindergartens” as a case study to approach communication about the social sciences in the online public sphere. Results from a discourse analysis of 937 user comments in online forums of two Austrian daily newspapers show that the social sciences are often referred to as a “special case”. While some use this argument to neglect its societal relevance, others use it to highlight its role as societal problem solver. Moreover, users discuss characteristics of “true” social scientists and scrutinise the independence of institutionalised social science.

Volume 18 • Issue 02 • 2019

Feb 05, 2019 Article
Panel-based exhibit using participatory design elements may motivate behavior change

by Lisa Lundgren, Kathryn Stofer, Betty Dunckel, Janice Krieger, Makenna Lange and Vaughan James

Meaningful science engagement beyond one-way outreach is needed to encourage science-based decision making. This pilot study aimed to instigate dialogue and deliberation concerning climate change and public health. Feedback from science café participants was used to design a panel-based museum exhibit that asked visitors to make action plans concerning such issues. Using intercept interviews and visitor comment card data, we found that visitors developed general or highly individualistic action plans to address these issues. Results suggest that employing participatory design methods when developing controversial socio-scientific exhibits can aid engagement. We conclude by recommending participatory strategies for implementing two-way science communication.

Volume 18 • Issue 02 • 2019

Jan 28, 2019 Article
Does the messenger matter? Studying the impacts of scientists and engineers interacting with public audiences at science festival events

by Todd Boyette and J. Ross Ramsey

Over the past decade, science festival expos have emerged as popular opportunities for practicing scientists to engage in education outreach with public audiences. In this paper, a partial proportional odds model was used to analyze 5,498 surveys collected from attendees at 14 science expos around the United States. Respondents who report that they interacted with a scientist rated their experiences more positively than those who reported no such interaction on five categories: overall experience, learning, inspiration, fun, and awareness of STEM careers. The results indicate that scientists can positively affect audience perception of their experience at these large-scale public events.

Volume 18 • Issue 02 • 2019

Jan 22, 2019 Article
“Going to these events truly opens your eyes”. Perceptions of science and science careers following a family visit to a science festival

by Cherry Canovan

Young people's decisions to study post-compulsory science are strongly influenced by the attitude of their parents, but many families, especially those from deprived backgrounds, see science as ‘narrow’ and ‘not for us’. We asked whether family attendance at a science festival — a growing but under-studied activity — could shift attitudes. Our mixed-methods study found parents from more deprived areas were disproportionately likely to say attendance had improved their perception of science. Parents from the most deprived areas were significantly more likely to feel increased positivity about their children pursuing science careers. Participants also reported learning about the breadth of careers in science. However we found no evidence that attendance boosted informal science activity in low-SES families.

Volume 18 • Issue 02 • 2019

Jan 17, 2019 Article
Everyone counts? Design considerations in online citizen science

by Helen Spiers, Alexandra Swanson, Lucy Fortson, Brooke Simmons, Laura Trouille, Samantha Blickhan and Chris Lintott

Effective classification of large datasets is a ubiquitous challenge across multiple knowledge domains. One solution gaining in popularity is to perform distributed data analysis via online citizen science platforms, such as the Zooniverse. The resulting growth in project numbers is increasing the need to improve understanding of the volunteer experience; as the sustainability of citizen science is dependent on our ability to design for engagement and usability. Here, we examine volunteer interaction with 63 projects, representing the most comprehensive collection of online citizen science project data gathered to date. Together, this analysis demonstrates how subtle project design changes can influence many facets of volunteer interaction, including when and how much volunteers interact, and, importantly, who participates. Our findings highlight the tension between designing for social good and broad community engagement, versus optimizing for scientific and analytical efficiency.

Volume 18 • Issue 01 • 2019 • Special Issue: User Experience of Digital Technologies in Citizen Science, 2019

Jan 17, 2019 Article
The role of digital user feedback in a user-centred development process in citizen science

by Ulrike Sturm and Martin Tscholl

In citizen science, user-centred development is often emphasised for its potential to involve participants in the development of technology. We describe the development process of the mobile app “Naturblick” as an example of a user-centred design in citizen science and discuss digital user feedback with regard to the users' involvement. We have identified three types of digital user feedback using qualitative content analysis: general user feedback, contributory user feedback and co-creational user feedback. The results indicate that digital user feedback can link UCD techniques with more participatory design approaches.

Volume 18 • Issue 01 • 2019 • Special Issue: User Experience of Digital Technologies in Citizen Science, 2019

Jan 17, 2019 Article
What do volunteers want from citizen science technologies? A systematic literature review and best practice guidelines

by Artemis Skarlatidou, Alexandra Hamilton, Michalis Vitos and Mordechai Haklay

Although hundreds of citizen science applications exist, there is lack of detailed analysis of volunteers' needs and requirements, common usability mistakes and the kinds of user experiences that citizen science applications generate. Due to the limited number of studies that reflect on these issues, it is not always possible to develop interactions that are beneficial and enjoyable. In this paper we perform a systematic literature review to identify relevant articles which discuss user issues in environmental digital citizen science and we develop a set of design guidelines, which we evaluate using cooperative evaluation. The proposed research can assist scientists and practitioners with the design and development of easy to use citizen science applications and sets the basis to inform future Human-Computer Interaction research in the context of citizen science.

Volume 18 • Issue 01 • 2019 • Special Issue: User Experience of Digital Technologies in Citizen Science, 2019

Jan 17, 2019 Article
A sociotechnical system approach to virtual citizen science: an application of BS ISO 27500:2016

by Robert Houghton, James Sprinks, Jessica Wardlaw, Steven Bamford and Stuart Marsh

We discuss the potential application to virtual citizen science of a recent standard (BS ISO 27500:2016 “The human-centred organisation”) which encourages the adoption of a sociotechnical systems perspective across a wide range of businesses, organizations and ventures. Key tenets of the standard concern taking a total systems approach, capitalizing on individual differences as a strength, making usability and accessibility strategic objectives, valuing personnel and paying attention to ethical and values-led elements of the project in terms of being open and trustworthy, social responsibility and health and wellbeing. Drawing upon our experience of projects in our laboratory and the wider literature, we outline the principles identified in the standard and offer citizen science themed interpretations and examples of possible responses.

Volume 18 • Issue 01 • 2019 • Special Issue: User Experience of Digital Technologies in Citizen Science, 2019