The COVID-19 pandemic was the most prominent feature in the media in 2020. This research analyzes the scientific community's perception of the journalistic coverage of the pandemic in the Spanish media. Based on a survey with the participation of 818 respondents, the study revealed that scientists believe that radio did the best job in reporting the pandemic, whereas television did the worst. Among our findings, it is worthwhile to mention that — according to scientists — the media used sensationalistic tones and reports were not particularly accurate nor realistic. Finally, we included the scientific community's recommendations to treat the subject more appropriately.
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Date of publication Apr 06, 2021 Category: Article
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Date of publication Mar 29, 2021 Category: Article
The coronavirus pandemic narratives in Italian digital media
In this paper we discuss the SARS-CoV-2-related information coverage (beginning of the epidemic) in Italian digital media narratives. We surveyed the digital articles that reported the highest engagement level. The aim was to identify the most prominent variables (topics, players and news coverage area). Similarly, a discourse analysis was carried out by analyzing the tone used in relation to the variables mentioned. The results show that the most important topics were health, politics and the economy. Headlines appeared to be more likely to have a negative tone, although neutral headlines were the most common. The main feature in digital media headlines was civil society.
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Date of publication Feb 01, 2021 Category: Commentary
The elephant in the room: tackling taboos in women's healthcare
The medical arena often encounters ‘taboo’ topics. These appear especially prevalent in women's health conditions, such as menstruation and menopause. Taboos are exacerbated by medical uncertainty, complex jargon, and patients' misunderstanding of the human anatomy — impacting patients' ability to actively participate in a shared decision-making process with their doctor. In this commentary, we look at one example of a medical procedure where taboo topics pose a number of challenges in doctor-patient communication — hysterectomy. We explore whether science communication can address these challenges, as well as contribute and collaborate in other medical scenarios, thereby benefiting both disciplines, and ultimately, patients.
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Date of publication Dec 14, 2020 Category: Article
COVID-19 and (hydroxy)chloroquine: a dispute over scientific truth during Bolsonaro's weekly Facebook live streams
As successive studies have shown that chloroquine and hydroxychloroquine are ineffective in treating COVID-19, this article investigates how the Brazilian president, Jair Bolsonaro, disputes the truth around science to convince the population that these drugs can save lives, preserve jobs and restore economic growth. Using Charaudeau's theory [Charaudeau, 2007, 2010} as a methodological framework, as well as understanding that right-wing populism has embodied post-truth communication as a distinctive feature of contemporary politics, we observed Bolsonaro's weekly Facebook live streams — known as ‘lives’ — for 14 weeks, identifying them as a communicative device that offers Bolsonaro the material conditions to interact directly with his public. Finally, we structured our analysis according to the three most common themes — questioning delays due to an insistence on scientific methodology, overvaluation of personal experiences and emphasis on individuals' freedom of choice — to observe the emotional images and discursive scenarios the Brazilian president stages to produce the intended pathemic effects of his discourse: hope and urgency; trust and distrust; freedom and polarization.
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Date of publication Dec 14, 2020 Category: Article
YouTube as a source of information on chloroquine and hydroxychloroquine during the COVID-19 pandemic
This research aimed to analyze the quality of the information conveyed through YouTube videos in Portuguese on the use of two medicines suggested for the treatment of COVID-19: chloroquine and hydroxychloroquine. The ‘Brief DISCERN’ questionnaire was applied to assess the quality of the video content as well as baseline characteristics, such as length, views, likes and dislikes, in a total of 90 videos with almost 4,5 million views. Traditional media accounted for 58,89% of videos. Misleading information was present in most of the videos (63,5%). Despite the ease of access, the videos showed problems in the quality of information.
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Date of publication Dec 14, 2020 Category: Article
COVID-19 in Brazil: an analysis about the consumption of information on social networks
In this article, we analysed the 100 most engaging contents about COVID-19 on social networks in Brazil, in March 2020, when the disease officially arrived in the country. Within the infodemic context, we analysed the accuracy of the information and the reliability of the websites that guided the debate. Our results show that misinformation/disinformation accounted for 13.5% of the sample and that their average engagement was greater than the one for the information that could be verified in other sources and in accordance with scientific evidence. We also found that professional websites, especially journalistic ones, predominate among sources. The results point to the need to combine science communication strategies with network communication dynamics.
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Date of publication Dec 14, 2020 Category: Article
Toward an improved risk/crisis communication in this time of COVID-19 pandemic: a baseline study for Philippine local government units
This study mainly explores the communication preferences of the public; their level of trust in the government; and the factors affecting their risk/crisis perception amidst the COVID-19 pandemic. The key findings —derived from the data collected through an online survey and analysis using descriptive statistics, cross-tabulations, and Structural Equation Modeling (SEM), provide insights on how Local Government Units (LGUs) can improve their risk/crisis communication in this current health crisis. Among the key takeaways include the use of social media platforms, like Facebook, and native/local language for effective risk/crisis communication which may, consequently, foster trust building between the LGUs and the public.
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Date of publication Sep 30, 2020 Category: Article
COVID-19 infections on international celebrities: self presentation and tweeting down pandemic awareness
The novel coronavirus (COVID-19) which was first reported in China's Wuhan province in December 2019 became a global pandemic within a few months. The exponential rise in COVID-19 cases globally was accompanied by a spike in misinformation about the pandemic, particularly on social media. Employing Social Network Theory as a lens, this qualitative study explores how selected international celebrities appropriated their Twitter micro-blogging pages to announce their COVID-19 infection to the world. The study finds that these celebrities can take advantage of their huge social media following to counter disinfodemic and promote awareness about health pandemics.
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Date of publication Sep 30, 2020 Category: Article
Exit only: harms from silencing employee voice
The nationwide shortage of PPE for health care workers has been well documented. Reporting on this issue has been complicated by hospitals' imposition of gag orders on physicians and health care workers. There are harms that result from imposing these gag orders that go beyond the obvious harms to public and employee health and safety. Using Hirschman's ‘Exit, Voice, and Loyalty’ (1970) as a framework demonstrates that these orders represent a dangerous concentration of power in employer hands — health care workers are reduced to functionaries. Hirschman's argument, in part, is that organisations should seek to balance the availability of exit, voice, and loyalty for employees. Restricting employee options in morally untenable situations to exit only leads to direct and indirect harms. These gag orders are a pernicious practice, and bring with them long-term negative implications for employee morale, employee effectiveness, and public service.
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Date of publication Sep 30, 2020 Category: Article
How public perceptions of social distancing evolved over a critical time period: communication lessons learnt from the American state of Wisconsin
Understanding how individuals perceive the barriers and benefits of precautionary actions is key for effective communication about public health crises, such as the COVID-19 outbreak. This study used innovative computational methods to analyze 30,000 open-ended responses from a large-scale survey to track how Wisconsin (U.S.A.) residents' perceptions of the benefits of and barriers to performing social distancing evolved over a critical time period (March 19th to April 1st, 2020). Initially, the main barrier was practical related, however, individuals later perceived more multifaceted barriers to social distancing. Communication about COVID-19 should be dynamic and evolve to address people's experiences and needs overtime.