We discuss the potential application to virtual citizen science of a recent standard (BS ISO 27500:2016 “The human-centred organisation”) which encourages the adoption of a sociotechnical systems perspective across a wide range of businesses, organizations and ventures. Key tenets of the standard concern taking a total systems approach, capitalizing on individual differences as a strength, making usability and accessibility strategic objectives, valuing personnel and paying attention to ethical and values-led elements of the project in terms of being open and trustworthy, social responsibility and health and wellbeing. Drawing upon our experience of projects in our laboratory and the wider literature, we outline the principles identified in the standard and offer citizen science themed interpretations and examples of possible responses.
Publications
1114 publications found
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Jan 17, 2019 Article
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Jan 17, 2019 Editorial
User experience of digital technologies in citizen science
The growing interest in citizen science has resulted in a new range of digital tools that facilitate the interaction and communications between citizens and scientists. Considering the ever increasing number of applications that currently exist, it is surprising how little we know about how volunteers interact with these technologies, what they expect from them, and why these technologies succeed or fail. Aiming to address this gap, JCOM organized this special issue on the role of User Experience (UX) of digital technologies in citizen science which is the first to focus on the qualities and impacts of interface and user design within citizen science. Seven papers are included that highlight three key aspects of user-focused research and methodological approaches. In the first category, "design standards", the authors explore the applicability of existing standards, build and evaluate a set of guidelines to improve interactions with citizen science applications. In the second, "design methods", methodological approaches for getting user feedback, analysing user behaviour and exploring different interface designs modes are explored. Finally, "user experience in the physical and digital world" explores crossovers with other fields to improve our understanding of user experiences and demonstrate how design choices not only influence digital interactions but also shape interactions with the wider world.
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Jan 17, 2019 Article
What do volunteers want from citizen science technologies? A systematic literature review and best practice guidelines
Although hundreds of citizen science applications exist, there is lack of detailed analysis of volunteers' needs and requirements, common usability mistakes and the kinds of user experiences that citizen science applications generate. Due to the limited number of studies that reflect on these issues, it is not always possible to develop interactions that are beneficial and enjoyable. In this paper we perform a systematic literature review to identify relevant articles which discuss user issues in environmental digital citizen science and we develop a set of design guidelines, which we evaluate using cooperative evaluation. The proposed research can assist scientists and practitioners with the design and development of easy to use citizen science applications and sets the basis to inform future Human-Computer Interaction research in the context of citizen science.
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Jan 17, 2019 Article
The role of digital user feedback in a user-centred development process in citizen science
In citizen science, user-centred development is often emphasised for its potential to involve participants in the development of technology. We describe the development process of the mobile app “Naturblick” as an example of a user-centred design in citizen science and discuss digital user feedback with regard to the users' involvement. We have identified three types of digital user feedback using qualitative content analysis: general user feedback, contributory user feedback and co-creational user feedback. The results indicate that digital user feedback can link UCD techniques with more participatory design approaches.
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Dec 17, 2018 Commentary
The PCST 2018 sessions on “Communicating science across cultures”: an overview by the session chairs
The 15th international conference of the Public Communication of Science and Technology network took place from April 4–6, 2018. Given its location in Dunedin, New Zealand/Ōtepoti, Aotearoa, it was a natural venue for two sessions on communicating science across cultures.
Indigenous Australian artists and astrophysicists come together to communicate science and culture via art
by Steven TingayRAS200 — engaging citizens with astronomy across cultural divides
by Steve Miller, Sue Bowler and Sheila KananiCountry-specific factors that compel South African scientists to engage with public audiences
by Marina Joubert -
Dec 14, 2018 Article
Visitor profiling at the Museum of Human Evolution of Burgos (Spain)
This paper presents the first study ever conducted on the profile of visitors to the Museum of Human Evolution of Burgos (Spain), which exhibits the finds of the Atapuerca archaeo-paleontological sites. The research was guided by the principles of public communication of science and the methodology of the studies on museum visitors. The analysis reveals a positive perception; the Museum is associated with the sites and they are valued as cultural heritage. Complaints are very limited but useful to produce a set of recommendations to further improve the exhibition. In addition, the findings are placed in the context of similar research carried out at other museums in Spain.
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Nov 12, 2018 Practice Insight
A coding lab to increase science capital of school dropout teenagers
We explored the potential of science to facilitate social inclusion with teenagers who had interrupted their studies before the terms set for compulsory education. The project was carried out from 2014 to 2018 within SISSA (International School for Advanced Studies), a scientific and higher education institution in physics, mathematics and neurosciences, and was focused on the production of video games using Scratch. The outcomes are encouraging: through active engagement, the participants have succeeded in completing complex projects, taking responsibilities and interacting with people outside their usual entourage, within a background in which they have been valued and respected.
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Nov 06, 2018 Book Review
Ethics and practice in science communication
It can be argued that ethical considerations in science communication are a significantly overlooked area although these considerations are implicit in many ongoing academic debates within the field, and within the practical implications of work which is being both constructed and shared within the discipline. Priest, Goodwin and Dahlstrom's [2018] edited collection, ‘Ethics and Practice in Science Communication’, is therefore a significant step forwards in allowing for contemporary reflection on the ethical considerations currently influencing the field. In shining a light on some of the ethical questions currently concerning the field of science communication, this enjoyable and detailed selection of chapters draws together a number of key examples and authors, to begin to consider such ethical quandaries, as well as identifying spaces, which are primed for further ethical exploration in the future.
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Oct 22, 2018 Book Review
Pedagogical challenges: insights from environmental communication
Environmental Pedagogies and Practice is divided into four sections: changing environmental pedagogies, teaching practices, examples of transformative approaches and a toolkit of lesson plans. While the book focuses on environmental communication, the chapters offer insights that are also relevant in a range of science communication contexts.
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Oct 16, 2018 Article
To debate or not debate? Examining the effects of scientists engaging in debates addressing contentious issues
According to the Gateway Belief Model, scientists and science educators should stress the scientific consensus when engaging with the lay population across a wide variety of mediums, including debates. The purpose of this study, then, was to determine if engaging in such debates does more harm than good in terms of persuading individuals towards accepting the scientific consensus of controversial issues. Participants (N = 208) read a manipulated debate segment altered by the issue discussed as well as the position/title of the skeptic debater. Results indicate that it is possible to influence individuals exposed to these debate segments, but the effects are issue-contingent. Limitations and future research related to science education are discussed.