Techniquest was established in 1986, and in 1995 moved to its current premises at Cardiff Bay, South Wales. This was the first purpose-built science centre in the UK. It receives around 200,000 visitors every year to its exhibition, and to its programmes for schools and public audiences in the theatre, laboratory, discovery room and planetarium. The author joined the Techniquest project in 1985, became a staff member in 1990 and was the Chief Executive from 1997 until his retirement in 2004. Techniquest has three “out-stations” in Wales, and is responsible for the supply and maintenance of exhibits to the Look Out Discovery Centre in Bracknell, England. There is a Techniquest gallery at the Lisbon Pavilhão do Conhecimento - Ciência Viva, and a traveling exhibition, SciQuest, in South Africa which was also supplied by Techniquest. All these centres rely on the effective intervention of “Explainers” (at Techniquest we call them “Helpers”) to provide the best possible experience for visitors. At its most demanding, the tasks of an Explainer are varied and intensive, yet there may be times when the duties are mundane or even dull. When you rely on people to act as both hosts and housekeepers, to provide both support and stimulus, and to be both welcoming and watchful, you are asking a great deal. This article raises some of the issues concerned with the recruitment and retention of Explainers, their training and management, and the way in which their role is recognized and valued by the science centre as a whole.

One of the most common, and probably one of the crucial questions about science centers and interactive exhibitions is often phrased as “Ok, it’s fun, but do they learn anything?”. What follows is not an attempt to answer this question; we will just use it as a starting point for a discussion about the role of explainers in science centers. Explainers are usually very motivated people, possessing a genuine interest in science and technology and a scientific background they are eager to share. And they feel everyone else should be as enthusiastic about science as they are. This is a legitimate aspiration, of course, but how exactly does one try to achieve this goal? What is the explainer’s role? Quite often, the answer to the question “…but do they learn anything?” is: “Yes, if we teach them”. It is simple, straightforward, probably it works to some extent, and this is the reasoning that makes explainers become… well, explainers. And this should be avoided.

Before analysing the role of the mediators in relation to scientific education, I deem it important to provide a short overview on how scientific museums evolved from the early curiosity cabinets to the modern web cast. Although the term “museum” is no longer adapted to the new structures employed for the diffusion of scientific and technical culture, the evolution of the means of presentation has indeed led to several forms of human mediation. This is of course the main topic we are going to take into consideration today, as it is an important element for the impact our exhibitions may have on the public. Decisions and choices vary from structure to structure for reasons that are sometimes justifiable but that are more often than not economic in nature, since wages, which are in any case very high no matter which country plays host, come to bear heavily especially on the budget of small and medium-sized structures.

In this paper I use the concepts “understanding of science” and “appreciation of science” to analyze selected case studies of current science communication in Denmark. The Danish science communication system has many similarities with science communication in other countries: the increasing political and scientific interest in science communication, the co-existence of many different kinds of science communication, and the multiple uses of the concepts of understanding vs. appreciation of science. I stress the international aspects of science communication, the national politico-scientific context as well as more local contexts as equally important conditions for understanding current Danish science communication.

This study presents the results of a qualitative analysis based on 13 crime news articles from Italian newspapers, to show that the belief that mental disorder predisposes many of those suffering from it to behave violently has endured, though the 180 bill was passed 25 years ago. Although the question has already been addressed by social psychologists and psychiatrists, it has not been discussed in great detail by science communication. However, this considers crime articles in newspapers as very interesting examples of indirect communication on health issues, where common belief prevails. The articles analyzed were about two matricides dating back to 1972 and 2001 respectively. The analysis showed that the belief that people with mental illnesses are recognizable, antisocial, can behave violently and cannot recover, has endured over many years. Nevertheless, statements about people with mental disorders are more accurate and the idea that the risk of violence among released mental patients is predictable, has been set aside.

From exhibitions to theatrical performances, from fireworks to video games, countless events and ventures have been held all over the world in 2005 to mark the occasion of the World Year of Physics (WYP2005). The year that is drawing to a close has brought physics out into the streets and University campuses, but in a few cases physics has even invaded theater stages and art museums, it has involved musicians and even architects. The worldwide objective was to highlight a science that has more and more need to communicate its close connections with society, its involvement in themes that are vital for the present day but above all for the future, like the frontiers of medicine, the reduction of global pollution and the search for new energy sources. This focus tries to discover, country by country, the events that have accompanied the World Year of Physics. But this will also be an attempt to reply to a question on the very nature of this type of event: “do we really need it”? Is a World Year of Physics really necessary and, above all, is it effective?

The tsunami that took place on 26th December 2004 in the Indian Ocean and hurricane Katrina, that last August struck the Mexican Gulf, are two recent natural events that turned into catastrophes for mankind, causing several thousands victims. One of the reasons behind this can be traced back to the fact that useful information in the hands of scientists and experts did not reach the right people within the right time. A crushing defeat for risk communication was witnessed in these two recent events. All the more paradoxical since we live in what we like to name “the era of communication and information”.

During the last annual conference of ECSITE (European Collaborative for Science and Technology Exhibitions; Helsinki, June 2005), for the first time two discussion sessions were devoted to explainers, the innumerable people – young students mainly – who welcome visitors at exhibitions, museums and festivals, who animate laboratories and science shows, who guide, explain and lately also stimulate and manage discussions and participatory procedures. Thanks to the involvement of the speakers, who agreed to submit a broadened version of their papers, JCOM is glad to host the proceedings of these meetings. A great deal has to be done yet in order to analyse the complex European context and to fully understand the explainer’s professional profile.