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May 10, 2021 Article
Quality indicators for science communication: results from a collaborative concept mapping exercise

by Arko Olesk, Berit Renser, Laura Bell, Alessandra Fornetti, Suzanne Franks, Ilda Mannino, Joseph Roche, Ana Lucia Schmidt, Barbara Schofield, Roberta Villa and Fabiana Zollo

Although the need to improve quality of science communication is often mentioned in public discussions, the science communication literature offers few conceptualizations of quality. We used a concept mapping approach, involving representatives of various science communication stakeholder groups working collaboratively, to propose a framework of quality. The framework organizes individual elements of quality into twelve indicators arranged into three dimensions: trustworthiness and scientific rigour, presentation and style, and connection with society. The framework supports science communicators in reflecting on their current practices and designing new activities, potentially improving communication effectiveness.

Volume 20 • Issue 03 • 2021 • Special Issue: Re-examining Science Communication: models, perspectives, institutions, 2021

May 10, 2021 Article
Supporting quality in science communication: insights from the QUEST project

by Ilda Mannino, Laura Bell, Enrico Costa, Matteo Di Rosa, Alessandra Fornetti, Suzanne Franks, Claudia Iasillo, Neil Maiden, Arko Olesk, Jacopo Pasotti, Berit Renser, Joseph Roche, Barbara Schofield, Roberta Villa and Fabiana Zollo

The promotion of quality is a critical aspect to consider in the re-examination of science communication. This problem is analysed in the research carried out by the QUEST project, as featured in this paper. Engaging key stakeholders in a codesign process — through interviews, focus groups, workshops and surveys — the research identified barriers to quality science communication and on the basis of these, proposes a series of tools and supporting material that can serve as incentives toward quality science communication for different stakeholders across the fields of journalism, social media, and museum communication. And it highlights in particular the significance of training in order to promote professionalism amongst communicators.

Volume 20 • Issue 03 • 2021 • Special Issue: Re-examining Science Communication: models, perspectives, institutions, 2021