Exploring the dynamics of interaction about generative artificial intelligence between experts and the public on social media
        
        
            by
            
                
                
                Noriko Hara, 
            
                
                
                Eugene Kim, 
            
                
                
                Shohana Akter
            
                
                
                    
                        and
                    
                
                Kunihiro Miyazaki
            
        
        
            
                
Generative Artificial Intelligence (GenAI) greatly attracts   the public's interest; thus, this research investigates discussions   between experts and members of the public about this new technology   on social media. Using computational and manual analysis of X   (formerly Twitter) data, we investigated discussion topics, the   roles discussants — including both experts and public — play,   and the differences between experts' posts and the public's replies.   Moreover, we examined the dynamics between the discussants' roles   and social media engagement measures. We found that the public is   not only actively contributing to the discussion of GenAI on X, but   also becoming knowledge co-producers alongside experts in the sphere.
            
        
        
        
            
                
                Volume 24 • Issue 01 • 2025